System Monitoring
Real-time tracking of your application’s performance to ensure smooth operations.
Reliable Maintenance & Support Services
Ensure your software and digital platforms run smoothly with continuous maintenance, timely updates, and expert technical support anytime.
24/7 Technical Help
Performance Optimization
Regular System Updates
What is
Maintenance & Support?
Our dedicated maintenance and support services ensure your SevenUnique applications stay secure, updated, and run at peak performance. We deliver proactive monitoring, timely updates, and rapid technical assistance to minimize downtime and boost efficiency.
- 24/7 system monitoring and alert management
- Regular security updates and vulnerability patches
- Performance optimization and database maintenance
- Backup management and disaster recovery planning
- Technical support with guaranteed response times
Security Updates
RContinuous security patches and compliance checks to safeguard your systems.
Database Maintenance
Database optimization, backup management, and recovery planning for reliable performance.
Technical Support
Expert assistance available 24/7 to address any technical issues promptly.
Why you Need Our Services
In today’s digital world, system reliability, security, and performance are the backbone of every successful business. At SevenUnique, our maintenance and support services ensure your applications, websites, and digital platforms remain secure, scalable, and future-ready.
Zero Downtime
Proactive monitoring to prevent failures.
Security Compliant
Regular updates with top security standards.
High Performance
Continuous optimization for speed & efficiency.
24/7 Expert Support
Dedicated team with multi-domain expertise.
What WeOffer
Our all-in-one maintenance and support services ensure your fintech applications stay secure, reliable, and high-performing at every stage of their lifecycle.
System Monitoring & Alerting
- 24/7 real-time system and app performance tracking
- Automated alerts for errors, downtime, or unusual activity
- Custom monitoring dashboards for quick insights
- Detailed performance reports and analytics
Preventive Maintenance
- Regular security patches and compliance updates
- Database cleanup & performance optimization
- Routine system health checks
- Backup validation & disaster recovery drills
Technical Support
- 24/7 dedicated helpdesk with fast response SLA
- Expert guidance for troubleshooting & fixes
- Remote assistance to resolve issues quickly
- Access to updated documentation & knowledge base
SupportTiers
Choose the support tier that best fits your business needs and requirements.
Basic Support
- Business hours support (9 AM - 6 PM)
- Email and ticket-based support
- Standard response time (24 hours)
- Monthly system health reports
- Security updates and patches
Professional Support
- Extended hours support (7 AM - 10 PM)
- Phone, email, and chat support
- Priority response time (4-8 hours)
- Weekly performance reports
- Proactive monitoring and alerts
- Quarterly system optimization
Enterprise Support
- 24/7 dedicated support team
- Direct phone line to senior engineers
- Critical response time (1-2 hours)
- Daily system health monitoring
- Custom monitoring dashboards
- Monthly optimization reviews
- Dedicated account manager
MaintenanceServices
Comprehensive maintenance services to keep your fintech applications running smoothly.
Application Monitoring
Real-time monitoring of application performance, uptime, and user experience metrics.
Database Maintenance
Regular database optimization, backup management, and performance tuning.
Security Updates
Timely security patches, vulnerability assessments, and compliance monitoring.
Infrastructure Management
Server maintenance, load balancing, and infrastructure optimization.
Backup & Recovery
Automated backup systems and disaster recovery planning and testing.
Performance Optimization
Continuous performance analysis and optimization recommendations.
ResponseTimes
Guaranteed response times based on issue severity and your support tier.
Critical
1-2 hours
System down or major security breach
High
4-8 hours
Major functionality affected
Medium
24 hours
Minor issues or feature requests
Low
48 hours
General inquiries or documentation
TechnologiesWe Support
Our team supports a wide range of technologies commonly used in fintech applications.
ReactNode.jsPythonJavaPHPMySQLPostgreSQLMongoDBRedisAWSAzureDockerKubernetesJenkinsGitREST APIsGraphQLMicroservicesBlockchainAI/ML
Certified Experts
Team with industry certifications and fintech experience.
24/7 Availability
Round-the-clock support for critical fintech operations.
Security Focus
Deep understanding of financial security requirements.
Frequently
Asked Questions
Explore common questions about Sevenunique’s maintenance and support services to understand uptime, security, and performance solutions.
Our services cover 24/7 system monitoring, performance optimization, database maintenance, security updates, backup management, and technical support to ensure your fintech applications remain secure, compliant, and fully operational at all times.
Get Started with Our Support
Ready to ensure your fintech applications run smoothly? Contact our support team today.