Cancellation & Refund Policy
Learn how we collect, store, and protect your personal data as you use our software, apps, and digital platforms responsibly and securely.
SevenUnique Tech Solutions Private Limited
Our cancellation and refund policy outlines the terms and conditions under which a customer can cancel a service or order and potentially receive a refund. We aim to maintain complete transparency while ensuring fair service practices for all customers.
Cancellation Process
Customers may request cancellation by submitting a formal request through email, support portal, or official communication channels within the allowed time frame. Relevant order details or proof of purchase may be required for verification and processing.
Refund Conditions
Refunds may be issued when services are not delivered as promised, technical issues prevent functionality, or cancellations are made within the eligible period. Refunds may be full or partial depending on service usage and project completion status.
Non-Refundable Services
Setup fees, custom software development work, consultation charges, and third-party software or subscription payments are generally non-refundable once initiated or delivered.
Refund Processing Time
Approved refunds are generally processed within 5–10 business days. Processing time may vary depending on bank procedures, payment gateway processing, or holidays.
Late Cancellations or Service Usage
If services have already been partially used or delivered, a reduced refund may apply based on the work completed, resources utilized, support provided, or project progress at the time of cancellation.
Refund Method
Refunds are usually credited through the original payment method, including bank transfer, UPI, cards, or payment gateways. In special cases, customers may be contacted for alternate refund arrangements.
Privacy Questions?
If you have questions about our privacy policy or need assistance with data protection matters, reach out to us:
